Often when I am helping someone out with a computer problem or developing a website, I need a shot of the person's screen.
It's easier then most people think to take a screen shot on a PC.
You press the PRINT SCRN button which is located above the keypad (on a full size keyboard).
Then open a word processer and paste it (CTRL-V).
Your screen shot should appear.
Save the document and send it.
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